Cargo Freighter Operations Officer

Job description

Cargo Freighter Operations Officer
Location: Erbil, Kurdistan Region, Iraq

Job Reference: 236591

Job Family: Cargo & Airport Operations

Closing Date: 13 September 2026
About the Role
Qatar Airways is pleased to announce an exciting opportunity to join our Cargo Operations team in Erbil, Kurdistan Region of Iraq, as a Cargo Freighter Operations Officer.
In this role, you will supervise freighter operations and ensure the smooth, safe, efficient, and compliant execution of cargo activities. You will work closely with Ground Handling Agents (GHAs), station teams, Sales, the hub, and other internal departments to optimize cargo capacity, maintain operational standards, minimize delays, and ensure regulatory compliance.
Key Responsibilities
Supervise the day-to-day cargo operational functions associated with freighter operations.
Ensure all ULDs are built safely and in accordance with Qatar Airways standards, with appropriate oversight of freighter pallets on all flights.
Maintain an effective interface between Sales and GHAs, ensuring booking priorities, FBL instructions, special cargo requirements, and pre-alerts are communicated accurately and on time.
Maximize the commercial utilization of available flight capacity and payload while minimizing unnecessary mix-loading to the hub.
Understand and effectively manage the operational interface with the hub, resolving potential issues before departure.
Coordinate with GHAs and internal departments to achieve the highest service standards and optimize available cargo space and payload.
Monitor freighter operations to maintain on-time performance and prevent ground-handling-related delays.
Establish, implement, and monitor Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) with GHAs across the region.
Monitor operational discrepancies and non-conformances, taking corrective action to minimize claims, penalties, and carrier liability while improving customer satisfaction.
Supervise cargo operations associated with passenger flights at the assigned station.
Ensure compliance with all applicable safety, security, quality, environmental, legislative, and regulatory requirements.
Ensure adherence to applicable IATA regulations and local authority requirements governing the safe and efficient movement of inbound and outbound cargo.
Promote continuous improvement in operational efficiency while identifying opportunities to reduce costs and enhance service quality.
Qualifications & Experience
To be successful in this role, you will need:
A Bachelor's Degree or equivalent qualification.
A minimum of 3 years of experience in airline or airfreight operations.
Strong knowledge and practical understanding of air cargo operations.
Knowledge of Dangerous Goods Regulations (DGR), Live Animal Regulations (LAR), and perishable cargo handling.
Strong understanding of cargo handling, ULD operations, freighter loading, and Ground Handling Agent coordination.
Excellent communication and coordination skills.
Very good command of written and spoken English.
The ability to work effectively in a fast-paced, operationally demanding international environment.
Be Part of an Extraordinary Story
Our story started with four aircraft. Today, Qatar Airways Group brings together 12 different businesses, delivering excellence across a truly global network.
We have grown rapidly, broken records, and continuously challenged the status quo. We do not allow the fear of failure to limit what is possible. Instead, we strive to achieve what has never been done before.
Whether you are creating exceptional experiences for our customers or driving excellence behind the scenes, every individual contributes to our continued success.
This is an opportunity to join an international community, develop your expertise, take on rewarding challenges, and help shape the future of global aviation.
Join us as we dare to achieve what has never been done before. Together, everything is possible.

Apply here